Welcome to Routes 2 Roots-NGO (the Society), registered under The Societies Act 1860 having registered office at S-43, Panchsheel Park, New Delhi, India and the owner of this website.
 
From here onwards in this agreement, the term “Society” refers to the website to www.routes2roots.com / www.routes2roots.ngo who owns this website.
 
1.     This Terms and Conditions of Service (“Agreement”) between the Society and users / registered members of the website (“You”) describes the terms on which the Society offers you the Services (as defined below) through the website. The use of this website is governed by the terms and conditions under this Agreement. Before using this website, you must carefully read, understand, accept and agree to abide by all the terms and conditions under this Agreement. If you do not agree to these terms and conditions under the Agreement, please do not use the website.
 
2.     The NGO reserves the right to revise, amend or modify the policy entailed in this disclaimer at any time and in any manner as it may deem fit. Any change or revision so effected will be posted on the site. It is therefore important that you review these terms regularly to ensure you are updated as to any changes.
 
3.     The online donations through credit / debit card & net banking should be used only for making donations to Routes 2 Roots, Cultural program, VIRSA-Digital learning of performing arts, Student exchange program. In case you wish to make your contribution to us for any other purpose, please use the cheque/pay order/DD method in favour of Routes 2 Roots, payable at Delhi.
 
4.     All donations accepted through on line methods will be accounted for as the income of the Society and will be applied for the charitable purposes they are meant for. However, if the donor wishes to make a large Corpus donation as its long term capital, then he should only use the cheque / pay order / DD method and state specifically in his covering letter that the donation is meant as contribution to the Corpus of the Society. In the absence of such specific direction, the donation will be accounted for as income of the Society by the Income Tax Dept.
 
5.     The facility of making on line donations is currently restricted to Indian nationals and Indian organisations, in Indian rupees only. In case the donor is a foreign national or a foreign owned or controlled organisation, then he should only use the cheque / pay order / DD facility for making donations. It is, however advisable to use the direct bank remittance facility from outside India for this purpose. The necessary instructions in this regard can be obtained by sending an e mail to info@routes2roots.com
 
6.     Please note that the credit / debit cards issued outside India are currently not eligible to be used for online donations.
 
7.     All donations will be accepted as donations meant for the various activities being undertaken by the Society (Purpose-General) unless the donor specifies the purpose for which the donation should be used.

8.     The Society will be sending a receipt for the donation made, to the address indicated on the registration form within 45 days of receiving the payment.
 
9.     Please note that there is a levy of 2.5% charged by the Bank / Card companies on the on line donation made through credit / debit card. As a result, in such cases, the receipt issued by the Society will be for the amount net of this levy.

10.  Please contact the Society by e mail or post in case you do not receive the receipt in the time indicated.
 
11.  All donors making a donation of more than Rs 50,000/- are, by law, required to give their PAN number on the registration form.
 
12.  The donors are most welcome to re-assure themselves that their donations have been used for the purpose they have specified. In this connection, they may contact the Society. In the case of donations exceeding Rs 10 lacs, the Society will be able to provide an audited certificate of end use if so requested by the donor.
 
Payment Gateway
 
13.  If you are making donations through the payment gateway, you understand that the payment gateway is provided by a third party and governed by the terms and conditions provided by such third party. You are liable in the event you violate any of the terms and conditions of such third party in making your donations. The Society shall not be responsible for any such errors or default in making your donations.
 
Donation Information
 
14.  Before making any donation, you are required to fill up all the mandatory information in the donation form. This information will be used for further communication in terms of tax exemption certificates, feedback reports etc. And also note that this is required as per Government of India order to record all the information about the donors.
 
15.  You acknowledge that all information on member profile has been entered by or on behalf of you are true to the best of your knowledge. The Society shall take reasonable steps to maintain the confidentiality of such information. However, the Society does not assume any liability in case of any direct or indirect loss, injury, claim, liability or damages of any kind whatsoever arising on account of divulgence of such personal information by the visitor.

16.  You can donate to selected causes on the Society using a number of payment methods such as credit or debit cards or cheque & net banking. Donations are processed by our payment gateway service provider HDFC payment getaway.
 
17.  All donations made through the Society are NON-REFUNDABLE. Please contact the Society immediately if there are justifying reasons or circumstances for refund and your case may be reviewed on a best effort basis and decision of the Society will be final.
 
18.  You will receive an email confirming your donation to the cause. This is the final confirmation of your donation. If you have not received, please contact the Society immediately.
 
19.  The Society reserves the right at any time from time to time to modify or discontinue, temporarily or permanently the donation facility with or without notice.
 
Prohibited Activity
 
20.  You agree to act in a responsible and legal manner when using the Society website. You shall comply with all applicable laws, regulations and rules and undertake not to use the Society website for any unlawful purpose or in a manner which is likely to cause harm or offense any other user including the Society.

21.  You agree not to create a false identity on the website, impersonate any person or entity (including members of the Society) or falsely state or otherwise misrepresent yourself, your name, your age or your affiliation with any person or entity;
 
22.  You agree not to submit or transmit through any material that contains viruses or any other computer codes, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorized use of a computer or computer network;

23.  The Society reserves the right to investigate and take appropriate legal action against anyone who, in the Society’s opinion, violates this provision, including, without limitation, reporting you to appropriate law enforcement authorities.
 
Content
 
24.  You are solely responsible for the content that you post on or through any of the Society website, and any material or information that you transmit to other users. The Society will not liable and does not endorse and has no control over such content.
 
25.  All trademarks reproduced in this website, which are not the property of, or licensed to the Society, are acknowledged on the website.
 
26.  Through this website links to other websites are provided for your convenience to provide further information and they are not under the control of the Society. The Society has no control over the nature, content and availability of those websites.
 
Privacy and Disclosure Policy
 
27.  Privacy policy shows what and how we use the information you share with the Society for e.g. – Personal Information, Financial Information etc. We keep it safe with our records. All contact/personal information used to keep you updated with latest developments and achievements. Neither we save nor do we ask to provide you any credit card or any other payment option related critical information. The credit card/debit card/other payment information you supply only goes to its genuine relative payment processing company for payment processing purpose only. These companies are very well reputed themselves and millions of people worldwide Society their services. Please take care of providing any financial details to anyone on Internet including the Society, your safety is our top most priority.
 
28.  Use of the Society is also governed by our Privacy Policy, which is incorporated into these terms by this reference. Without limitation of the terms and conditions set forth in our Privacy Policy you understand and agree that the Society may disclose personally identifiable information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal process, enforce these terms or protect the rights, property or safety of the Society, its members and the public.
 
Privacy policy terms are as below
 
29.  Thank you for visiting the website and reviewing our privacy policy. We at Routes 2 Roots – NGO (“the Society” website) respect your right to privacy. The purpose of this Privacy Policy is to outline how we deal with the personal data you provide to us while using this website. Before using this website, you must carefully read, understand and accept the Privacy Policy. If you do not agree with this Privacy Policy, you should not use this website. The Society reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time. Any change or revision so effected will be posted on the site. It is therefore important that visit this privacy policy regularly to ensure you are updated as to any changes.
Information Collected
 
a)     Personal Data: The Society collects your personal information voluntarily provided by you for the following
b)     Responding to contact us by phone or email
c)     Making donations using the payment gateway
 
30.  With respect to the above activities, we may collect information including, but not limited to Name (First, Middle and Last), email address, postal address, Income tax PAN, Nationality, taxpaying status (Resident Indian, NRI, US tax payer, UK tax payer), telephone number, company name, title, credit card number, credit card expiry date, bank account number etc. the Society may use your name and email address to send you notifications regarding new services offered by us. You may opt out of such email notifications.

a.      Non-Personal data: When you browse, read pages or download information on the website, we may automatically gather and store certain technical information about your visit such as.
b.     The internet domain of your service provider and IP address from which you access our website.
c.      The type of browser.
d.     The date time you accessed our site and the pages/URLs you have visited and the name of referring website (if you reach the Society from another website) This information is only used to help make this site more convenient and useful to you by analysing the trends.
e.      Cookies: The Society uses cookie technology to track which pages on the website you use; browser type etc. cookies are small pieces of software on your computer/browsing device and are used for record keeping purposes only. You are always free to decline such cookies by changing your browser settings. You can also delete cookie files from your computer at your discretion.
Disclosure of personal information
 
31.  The Society does not collect personal information for any purpose other than to respond to you i.e. to respond to your queries, tax receipt certificates, and feedback reports. The Society never collects information commercial marketing purposes.
 
32.  The Society will not disclose your personal information to any third party unless you have consented for this disclosure.

33.  The Society will disclose your personal information only;
a.      When required to comply with any applicable law, summon, search warrant or court or regulatory law.
b.     To the employees of the Society to perform their job functions as and when required.
 
Site security
 
34.  The Society will take all reasonable steps (including appropriate industry and technical protocols and standards) to protect your Personal Data. However, the nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet.
Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under Indian IT Act.
Transfer of Rights
 
35.  The Society reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of the assets of the Society. You will be notified in the event of any such transfer and you will be given an opportunity to opt-out.
 
Governing Law/Dispute Resolution
 
36.  The contract shall be governed in accordance with the laws of India and the Courts in Delhi shall have the exclusive jurisdiction to try and suit, proceedings in connection therewith/in that behalf. Any disputes under this agreement, which cannot be settled by negotiation may be resolved exclusively by arbitration and shall be held in Mumbai, India and conducted in accordance with the provision of Arbitration and Conciliation Act, 1996 or any statutory modification or re-enactment thereof. Subject to the above, the courts of law at Delhi alone shall have the jurisdiction in respect of all matters connected with the agreement. The arbitration award shall be final and binding.
 
Intellectual property rights
 
37.  Unless otherwise stated, the Society or our third parties own the intellectual property rights in the website and material on the website.
 
38.  You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
 
39.  the Society grants you a personal, non-transferable and non-exclusive right and license to use the services; provided that you do not (and do not allow any third party to)

a.      Sell, rent or sub-license material from the website;
b.     Show any material from the website in public, without accreditation of the source;
c.      Reproduce, duplicate, copy or otherwise exploit material on the Society website for a commercial purpose;
d.     Edit or otherwise modify any material on the website.
 
Availability
 
40.  The Society aspires to be a dynamic website by adding new features and content regularly for the benefit of visitors. For this purpose, the Society website may be temporarily shut down for updating work. However, the Society will put its best efforts to minimize the inconvenience caused due to non-availability of website.
 
41.  At the Society we make every effort is made to keep the website up and running smoothly. However, the Society takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to issues beyond our control.
 
Indemnification
 
42.  By accepting these Terms, you agree to indemnify and otherwise hold harmless the Society, its officers, employees, affiliates and other partners from any direct, indirect, incidental, special, consequential or exemplary damages resulting from the use of the Society by you or by those who have access to the service through your account.